Refund policy
We believe in delivering the best products which are handcrafted by skilled men and experts in the field, keeping in mind the emotions and ethics of upcoming fashion trends.
Each piece is designed with meticulous attention to detail, ensuring that our customers receive a unique and personalised creation.
Due to the highly customised nature of our designs, we follow No Exchange, No Return & No Refund Policy.
Once an order is placed and production begins, we are unable to accommodate cancellations, exchanges, or modifications, as each outfit is exclusively made-to-order and crafted specifically for the customer.
We strongly encourage our customers to:
• Review product details carefully before placing an order.
• Check size guides and measurements.
• Reach out to our team for any queries or styling assistance. Our team is always happy to assist you in making the right choice before purchase.
Please note, all products are thoroughly checked before dispatch to ensure they are not damaged or defective. We also maintain QC reports before dispatch for each order.
We appreciate your understanding and support as we continue to deliver handcrafted luxury that is designed just for you.